October 17, 2025

We are writing to notify you about an important update to our Behavioral Health Services vendor.

Beginning January 1, 2026, members enrolled in our Health Partners Plans CHIP, Jefferson Health Plans Medicare Advantage and Jefferson Health Plans Individual and Family Plans will receive their behavioral health benefit through Optum Behavioral Health. Member benefits/coverages will not change with this transition.

If you have any questions, please contact our Provider Services Helpline at 1-888-991-9023, available Monday through Friday from 9:00 a.m. to 4:30 p.m.