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For Members

Member Benefits and Tools

Jefferson Health Plans members can find benefits information and tools on our member portal.

Access Portal

If you need additional information, here are our main support links

Make a Payment

It’s easy to set up recurring payments

Plan Details

Understand the benefits offered by your health plan

Member Resources

Access your plan documents and more

Medicaid Redetermination

Recently lost coverage? You may be able to enroll in an Individual & Family Plan


File an appeal or grievance

Health and Wellness

Take the Health Survey and start improving your health

Commonly Asked Questions

If you’re having issues with our member portal, please call Member Relations at 1-833-422-4690 (TTY 1-877-454-8477).

To learn more about benefits offered by Jefferson Health Plans, log into the member portal. You can also find helpful information and plan documents in the the Member Resources section.

The easiest way to find a doctor is to use our online provider search tool to find a list of in-network providers.

Your member ID, metal level, and other information about your plan can be found on your Jefferson Health Plans ID card. You will receive your card before your coverage begins. Carry your card wherever you go. It’s proof that you have health insurance with us. To access your digital ID card, log into the member portal.