Call Us

1-833-435-1990

 

Contact Jefferson Health Plans.

Our friendly, licensed benefit advisors are here to help you choose the right Individual and Family Plan for you. We’re also here to help answer any questions you may have.

Ready to enroll? Want help finding the right plan for you? Call us at 1-833-435-1990 (TTY 1-844-222-2070) to speak with a licensed benefit advisor.

OR

Current member with questions about your plan? Call us at 1-833-422-4690 (TTY 1-877-454-8477) to speak with Member Relations.

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Contact Specific Departments

  • Shopping Assistance

    1-833-435-1990 (TTY 1-844-222-2070)
    Licensed benefit advisors are available 7 days a week, 8 a.m.–8 p.m., October 1 through March 31 and Monday-Friday, 8 a.m.-8 p.m., April 1 through September 30. Closed on November 23 and December 25, 2023.

  • Member Relations

    1-833-422-4690 (TTY 1-877-454-8477)
    We are available from 8 a.m. – 8 p.m., seven days a week, from October – March 31 and 8 a.m. – 8 p.m., Monday through Friday, from April 1 – September 30. Closed on November 23 and December 25, 2023.

  • Corporate Office

    215-849-9606
    Monday – Friday, 8:30 a.m. – 4:30 p.m.

    1101 Market Street, Suite 3000
    Philadelphia, PA 19107

  • Provider Services

    For health care professionals:
    1-888-991-9023 or 215-991-4350

  • Pharmacy Services

    For health care professionals:
    1-866-841-7659 or 215-991-4300