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Contact:

Sales: 1-833-477-4773
Member Questions: 1-866-901-8000
Provider Questions or Prior Authorization Requests: 1-888-991-9023
TTY: 1-877-454-8477

From October 1 to March 31, we’re available 8 a.m. to 8 p.m., 7 days a week (closed on Thanksgiving and Christmas). And from April 1 to September 30, we’re available 8 a.m. to 8 p.m., Monday to Friday.

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Jefferson Health Plans contracts with Medicare to offer HMO, HMO-DSNP, and PPO plans. Our HMO-DSNP also has a contract with the Pennsylvania State Medicaid program. Enrollment in our plans depends on contract renewal.

 

Jefferson Health Plans is a marketing name for select products of Health Partners Plans, Inc. Health Partners Plans, Inc, offers the following products: Jefferson Health Plans Individual & Family Plans; Jefferson Health Plans Medicare Advantage; Health Partners Plans Medicaid; and Health Partners Plans CHIP. If information in a communication pertains to a specific line of business, we will specify within the content.