You can also mail to:
ATTN: Medical Management Department
Jefferson Health Plans Medicare
1101 Market Street, Suite 3000
Philadelphia, PA 19107
You can expedite your request if the care need is urgent, which requires us to make the decision in 72 hours. Otherwise, we will review your request for medical care coverage and give you our answer, generally within 14 days from when we receive your request.
- If our answer is yes to part or all of what you requested, we will authorize or provide the services we have agreed to provide within 14 days from when we received your request - if we need more time, we will notify you.
- If our answer is no to part or all of what you requested, we will send you a written statement that explains why we said no.