Contact Us


Contact Jefferson Health Plans.

Our friendly, licensed benefit advisors are here to help you choose the right Medicare Advantage plan. We’re also here to help answer any questions you may have. 

For general messages and inquiries please email us at


Complete the information below to send us a message or call one of our departments directly.

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Contact Specific Departments

  • Member Relations

    1-866-901-8000 (TTY 1-877-454-8477)

    From October 1 to March 31, we’re available 8 a.m. to 8 p.m., 7 days a week (closed on Thanksgiving and Christmas). And from April 1 to September 30, we’re available 8 a.m. to 8 p.m., Monday to Friday.

  • Corporate Office

    1101 Market Street, Suite 3000
    Philadelphia, PA 19107
    Monday – Friday, 8:30 a.m. – 4:30 p.m.

  • Provider Services

    For health care professionals:
    1-888-991-9023 or 215-991-4350

  • Pharmacy Services

    For health care professionals:
    1-866-841-7659 or 215-991-4300

We can provide interpreter services at no cost to you.

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