Privacy Practices

At Jefferson Health Plans, we understand the importance of keeping your personal information private, and we take our obligation to do so seriously. This Notice of Privacy Practices (NPP) describes how medical information about you, as a Jefferson Health Plans Member, may be used and disclosed, and how you can get access to your information. 

Data Retention

Generally, we store personal data for as long as is necessary to provide the services, and for a reasonable retention period in accordance with applicable law and industry standards.  Our usual storage period is ten (10) years, unless dictated otherwise by legal requirements and/or our corporate policies.

Contact Information

If you have any questions about the Privacy Practices or if you think your privacy rights have been violated, you may contact the Health Partners Plans Privacy Office directly by U.S. mail at the address or by sending an email below:

Jefferson Health Plans
HIPAA Privacy Services
1101 Market Street, Suite 3000
Philadelphia, PA 19107

Email: PrivacyOfficial@jeffersonhealthplans.com